Easy portal access & great insurance with plain English wording.
Insurance Backed Guarantees
An Insurance backed guarantee provides financial protection to homeowners, in the event their installer ceases to trade and is unable to honour their written guarantee. This provides homeowners with peace of mind, confidence, and trust in their installer and home improvement.
How does an Insurance Backed Guarantee work?
Installers will provide their own written workmanship guarantee. This will outline a guarantee period, during which the installer will return and fix any faults resulting from faulty workmanship.
If the installer goes out of business during this period, the workmanship guarantee is worthless. This is where the insurance backed guarantee comes in, and takes over the guarantee period, providing an extra layer of financial protection.
Enhance your offering
Offering insurance backed guarantees at the start of your quotation process is a great way to enhance your offering to potential customers. This could help to increase your conversion rates.
Why do I need an IBG?
Beyond providing your customers with additional financial protection, IBG’s are needed for those who require funding under various government schemes (such as ECO4, SHDF, HUG, LADS, GBIS & NISEP), and are often stipulated as a requirement when signing up with certain certification bodies and competent person schemes.
Qualitymark Protection works closely with, but not exclusively:
Make an Enquiry
By clicking ‘submit’ you are providing consent to be contacted by Qualitymark Protection, by telephone and email, to assist you with your Insurance Backed Guarantee quote. You also agree to both our terms and conditions and privacy policy.
How do I purchase an Insurance Backed Guarantee?
Before we are able to supply insurance to an installer, they must undergo our vetting and accreditation process. This involves providing evidence of your financial stability and installation competency.
Stage 1
Complete our online application form.
Stage 2
Your application is reviewed by our accreditation team.
Stage 3
Applications take 5-7 working days to process.
What our Installers say…
“I can highly recommend this company. They were very professional and efficient. Fast processing and easy-to-use online accessible account.”
“Great company with affordable prices for insurance backed warranties. Great for providing instant certification and they have a user-friendly portal. It has helped us comply with MCS standards for many years and we wouldn’t use anyone else now.”
Excellent response time, professional and friendly service.
Very professional and fast approach. Queries were resolved very quickly.
Very good working relationship with this Company. Easy to use website. Very friendly and helpful employees.
Great Company and provided just what we needed. Thanks!
Easy to process guarantees on the online account and great information.
“Very easy to use and economical warranty system, instantaneous quotes, and immediate cover. Love it.”
“Brilliant service easy to use very helpful company all-round would definitely recommend,”
Easy to use system. Have your own personal contact. Respond to queries efficiently.
“Fantastic company to be associated with. Offers an extra level of professionalism to the business/service we provide but also an added level of protection/reassurance and peace of mind to the customer that we are delivering to. Well worth considering if you are a business looking for work as it demonstrates your commitment to the customer. Great job guys!”
“I have been dealing with Mark recently regarding policies and his knowledge and help have been fantastic. I would definitely recommend using this company.”
Fantastic service and we are delighted to be able to offer this to our customers.
Faultless service very clear information and service customers require.
Great business to work with, definitely recommended.
“Great service and portal, easy to use to obtain guarantees.”
“Qualitymark is great for ourselves from a business point of view. We switched over to them a year ago and wouldn’t go back elsewhere. It works perfect for what we need and want for our customers.”
Great value for money and peace of mind for our customers with an Insurance Backed Guarantee.
“Great company to work with, very easy to do business with. Our account manager is professional, helpful, and good fun to talk to.”
All pleasant and polite when I have spoken to Clint or any other member of the team.
Problems are always sorted there and then, when possible, if not asap.
Brilliant to be associated with Qualitymark.
Excellent service, nothing too much of a problem.
Great prices, and the support is excellent.
Great company!
Sharon has been so helpful for getting my business on board for damp proofing guarantees.
Great company, who always take time to help! Clint Walker, Communications Director, is always on the other end of the phone if I need any advise.
Thank you QMP!
Excellent communication.Friendly people . Good follow up.
It’s a pleasure to deal with them. Their system is simple and easy to use. Staff is very helpful. They cover a wide variety of products which helps as everything can now be under one umbrella. 👍
“Great process for signing up. Everyone was helpful, and I look forward to working together with Qualitymark more in the future.”
“Quality Mark have always been a great company to work with they are competent, have a great business model, and assist with the right accreditations for our company. All staff are helpful and polite, would highly recommend it!”
Customer service is exceptional.
“Always a pleasure dealing with QualityMark. They provide a easy to use service that’s fit for purpose for our business and our customers.”
“Great Service and Easy Application for IBG. Good competitive rates and a huge variety and length of warranty period. Help tremendously towards winning works. Would recommend.”
So far, so good. Both Daniel & Sharon have been most helpful in coordinating us through the start-up process. Happy that there are no initial fees and you only pay for the insurance you want which is different from other providers I spoke to. Hopefully, all will be great going forward and we look forward to working with the Qualitymark protection team.
“We have been working with Qualitymark for some time now, and find them an exceptional company to work with, they always keep us updated on any changes, I get a regular calls from Mark just checking all is good, and seeing if anything has changed, or needs updating. Would not want to work with any other companies to get our guarantees from.”
Qualitymark has been a great help and our customers are happy that they are fully covered. We have a great working relationship with Qualitymark Protection.
Really helpful from conception, extremely knowledgeable and happy to offer assistance when needed, once registered the portal access was straightforward and immediate. would recommend to anyone requiring IBGs.
Have been working with Qualitymark Protection for some time now. excellent service with great staff. They’re always happy to help. Can’t recommend this company. enough!!!!
“Brilliant service with great prices! The process to raise insurance for an install is very easy and quick to do. Would highly recommend!”
“Always a positive experience when dealing with Qualitymark Protection. I would recommend it to anyone.”
“Always had great service and communications with the team at QMP. Our Relationship Manager has been particularly helpful recently in providing us with some excellent customer brochures which are a great addition to our handover packs.”
“We have been using Qualitymark for a number of years and can certainly say the whole team are superb. Keep up the good work.”
Made the process smooth and easy, very happy.
The accreditation process with Qualitymark was very straightforward and they were very helpful in getting me through. They require a reassuring amount of detail, meaning that I can be happy that they are not just accepting anyone onto their programme, but at the same time it’s not too onerous so that a small company with limited access to administrative staff, like my own, is not put off.
Nice to deal with a real person, very professional and made getting the correct Insurance easy. First class service from my relationship manager.
Once again QMP have help me expand my credibility by increasing the services that we can offer IBG’s on. This has had a massively positive effect on our business and was an effortless process done over one email. Thanks again guys your help is much appreciated.
“Very helpful and professional staff; you always feel like nothing is too much trouble. Their service and their website is very efficient and I am very happy I chose them for our deposit protection and IBG insurance.”
“We have been using Qualitymark for a while now and I can honestly say it has been great for business, the customers love that we can give them the QM insurance. The website is easy to use and the customer service is up there with the best, from the initial meeting right up to today, Mark and the rest of the team are always on hand to help and answer any queries we may have. We would definitely recommend Qualitymark Protection to any business in the Home Improvement sector.”
Very Efficient and Fast on Boarding Process. Sharon was very helpful.
Frequently Asked Questions
Qualitymark Insurance backed guarantees are exclusively available for Qualitymark Protection Accredited Installers.
To become an Accredited Installer, you must first complete our online application form. The online form will require some basic business information and can be completed in just a few minutes.
Providing all documentation requested has been received, we aim to provide you with an outcome of the accreditation within 5-7 working days.
Qualitymark Protection is a UK leading provider of consumer financial protection for the home improvement industry. As a TrustMark approved financial protection provider, and an FCA-regulated broker, you’re in safe hands.
Your business requires flexibility, and so does your insurance provider. This is why we do not charge any onboarding, subscription, or monthly fees. Keeping it simple on a pay-on-demand basis.
As a Qualitymark Protection Accredited Installer, you will have access to our online portal where you can provide your customers with both insurance backed guarantees and deposit protection (subject to our approval).
You will also have support from your own personal relationship manager and free marketing support, including free marketing materials to help you convert quotations and provide a superior service to your customers.
with confidence.