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Insurance Backed Guarantees

We’ve been actively safeguarding consumer investments in home improvements since 1996. In this time, we’ve helped the home improvement industry raise installation standards, strengthened our vetting & accreditation procedures and provided consumers with quality financial protection for their home improvements.

We pride ourselves in providing exceptional customer service along with the peace of mind protection that consumers desire and specialise in the supply of deposit protection insurance and insurance backed guarantees for the home improvement industry.

Our network of vetted and accredited installers register and pay for the insurance cover on behalf of their customers. Once registered, the insurance cover provides protection in the event that the installer ceases to trade and is unable to honour their written workmanship guarantee.

The insurance cover that we supply is underwritten by a UK based insurer, with clear and simple insurance policy wording. Policyholders may also benefit from free access to fair and impartial dispute resolution from the Financial Ombudsman Service.

Insurance Backed Guarantees

We’ve been actively safeguarding consumer investments in home improvements since 1996. In this time, we’ve helped the home improvement industry raise installation standards, strengthened our vetting & accreditation procedures and provided consumers with quality financial protection for their home improvements.

We pride ourselves in providing exceptional customer service along with the peace of mind protection that consumers desire.

We specialise in the supply of deposit protection insurance and insurance backed guarantees for the home improvement industry.

Our network of vetted and accredited installers register and pay for the insurance cover on behalf of their customers. Once registered, the insurance cover provides protection in the event that the installer ceases to trade and is unable to honour their written workmanship guarantee.

The insurance cover that we supply is underwritten by a UK based insurer, with clear and simple insurance policy wording. Policyholders may also benefit from free access to the fair and impartial dispute resolution from the Financial Ombudsman Service.

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What Types Of Home Improvements Can We Cover?

Subject to our approval, Qualitymark Protection Accredited Installers can purchase Insurance Backed Guarantees and Deposit Protection for over 150 different home improvement types.

Deposit Protection For Home Improvements

Normally, before an installation commences, consumers make an upfront deposit payment to their installer. In the event that the installer ceases to trade before the installation has either begun or has been completed, usually the money that they have paid is lost. Our deposit protection provides insurance cover to help prevent this from occurring.

Deposits can be protected up to 25% of the installation contract value or £5,000 (whichever is lesser).

Deposit protection lasts for up to 90 days from the contract signed date. *

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Deposit Protection

* These are just some of the cover limits and features of the insurance policies that we can arrange. We are not the insurer and cover is subject to the insurer’s full policy terms and conditions. Not all selected installers can purchase deposit protection. If you would like to know more about the features, benefits, exclusions, and limitations of the policies we offer, please feel free to contact us.